You might like to make a warm drink, sit somewhere quiet, and start with the questions that matter most to you.
These FAQs are here to help you understand what counselling with me may involve, how the practical details work, and what to consider before booking a free discovery call.
No. You don't need to have the right words or a clear plan before you begin.
Counselling can start with what feels most present for you now: a feeling, a question, a pattern, a relationship, a memory, or a sense that something has become hard to carry on your own.
A discovery call is a free 15-minute online or phone conversation.
It gives you a chance to ask questions, share a little about what you are looking for, and get a feel for whether counselling with me may be the right fit.
You don't need to explain everything during this call. It is simply a first conversation.
The easiest way to book is through my booking link, where you can choose a time that suits you.
Yes. You are welcome to email, text, or call me if you have a question before booking. Please leave a message if I don't answer, and I will get back to you, usually within 24 hours.
In the first session, we may talk about what has brought you to counselling, what has been affecting you most, and what you hope may be different in your life as a result of counselling.
I will also explain practical things such as confidentiality, consent, session structure, and how we can work together.
No. You are not expected to tell the whole story in the first session.
Counselling can begin with what feels most relevant and manageable. We can work at a pace that respects your choices, boundaries and sense of safety.
Counselling sessions are 60 minutes.
The standard fee is $150 per session.
I value providing affordable, accessible counselling to those in need across Australia. Reduced-fee places may be available each month and are based on a sliding scale.
You are welcome to ask about reduced-fee availability during the discovery call.
In-person counselling is available in Warrandyte and Balwyn North, in Victoria.
Online counselling is also available across Australia.
Appointments are available on: Monday, Tuesday, Friday, Saturday
Payment is made by bank transfer within 2 days after your appointment.
Invoices and receipts are provided.
If you need to cancel or reschedule, please give as much notice as possible.
Late cancellations or missed appointments may incur a fee.
No. Medicare rebates are not currently available for sessions with me.
Mental Health Treatment Plans and Better Access Medicare rebates are available only with eligible Medicare-recognised providers under current arrangements. If eligibility arrangements change in the future, I will update this information.
Private health insurance rebates are not currently available for sessions with me.
Yes. Online counselling is available across Australia.
For online sessions, it can help to have a private space where you are unlikely to be interrupted, along with a stable internet connection.
If privacy or safety at home is a concern, we can discuss whether online counselling is appropriate for you at this time.
In some situations, using a safer device, a more private location, or contacting a specialist support service may be more appropriate.
If someone may be monitoring your device, email, messages, browser history or bookings, consider whether it is safe to use this website, email, or an online booking link.
You may prefer to contact a specialist family violence service from a safer device or with support from someone you trust.
Counselling is confidential, with some legal and ethical limits.
These limits are explained clearly as part of the counselling process and informed consent. They may include situations where there is serious risk of harm to you or someone else, child safety concerns, or legal requirements.
No. Counselling Memories is not a crisis service and is not suitable for immediate emergency support.
If you or someone else is in immediate danger, call 000.
If you need crisis, mental health or family violence support, you may wish to contact:
Lifeline 13 11 14
Beyond Blue1300 22 4636
1800RESPECT1800 737 732
Safe Steps1800 015 188
The Orange DoorVictorian family violence and child/family wellbeing support pathways
I support adults experiencing the emotional aftermath of painful, traumatic or destabilising life experiences.
This may include trauma, relationship harm, family violence recovery, grief, boundary concerns, spiritual or religious harm, life transitions, or experiences that have affected self-trust, identity, safety or relationships.
My focus is not only on what happened, but on how it has affected you, emotionally, relationally, physically, spiritually, and in your sense of self.
Yes. I support adults experiencing trauma and emotional overwhelm, especially where painful experiences have affected self-trust, body signals, emotions, relationships or sense of safety.
You can read more about this on the Counselling page.
Yes. I support adults experiencing the emotional aftermath of relationship harm and family violence, including impacts on safety, self-trust, boundaries, grief, and choice.
Counselling Memories is not a crisis service. If you are in immediate danger, call 000. If you need specialist family violence support, services such as 1800RESPECT, Safe Steps and The Orange Door may be more appropriate first steps.
Yes. Counselling can support you in understanding what has made boundaries or self-trust harder, noticing your needs and bodily signals, and making choices that feel more grounded in who you are.
This work is about learning to listen to yourself safely and strengthen boundaries in realistic ways.
Yes. Grief can arise after many kinds of loss or change, not only death.
Counselling can support you through grief, separation, ageing, parenting transitions, role changes, faith shifts, relationship changes, or other life transitions that have affected your sense of identity, belonging, meaning or direction.
I work with adults seeking counselling for the emotional aftermath of painful, traumatic or destabilising life experiences.
This may include trauma, relationship harm, family violence recovery, grief, boundaries, self-trust, spiritual concerns, life transitions or painful experiences that have affected identity, safety, meaning or relationships.
Yes. I work with couples where appropriate.
If there are concerns about family violence, coercive control, fear or safety in the relationship, individual support or specialist family violence services may be more appropriate.
This varies from person to person.
Some people come for a small number of sessions around a particular concern. Others choose longer-term counselling to explore patterns, relationships, trauma, grief, boundaries, self-trust or identity more deeply.
We can talk together about what feels helpful and review the work as we go.
Counselling is always voluntary, and you can end counselling at any time.
Counselling may be helpful if you begin to understand yourself more clearly, notice patterns sooner, feel more able to name your needs or boundaries, or respond to situations with greater self-trust and choice.
Sometimes change is subtle at first. We can keep checking in about what feels helpful, what feels different, and what you would like to keep working toward.
No. I do not provide diagnoses or Mental Health Treatment Plans.
If you need a diagnosis, medication review, Mental Health Treatment Plan or Medicare-rebated mental health services, you may wish to speak with your GP, psychologist, psychiatrist or other eligible health professional.
Yes. As a member of the Christian Counsellors Association of Australia (CCAA), I practice within a framework of Christian values and understand the importance of faith in one's life. I offer counselling that respects your unique perspective, circumstances and choices.
Counselling always remains client-led. This means the focus is on your own values, needs, choices, safety and sense of meaning.
Yes. Religious harm, spiritual abuse, faith questions, changes in belief, grief around belonging, and experiences of shame or control connected with faith or spirituality will be respected if you wish them to be included in counselling.
These areas will be held carefully and respectfully. If faith or spirituality is not relevant for you, they do not need to be part of the counselling work.
That is completely okay.
Counselling remains centred on your own needs, values, beliefs, choices and sense of safety.
You do not need to have everything worked out before you reach out.
A free discovery call can help you ask questions, get a feel for how I work, and decide whether counselling feels like the right next step.
