Hi, I'm Fiona. Counsellor and former Photo Organiser

I help when photos stir more than memories

Why I've Always Wanted to Help

Helping others has been a thread running through my life, from childhood play to professional practice.

My path to counselling has been anything but traditional, yet one constant has always guided me: a desire to help others.

That desire showed up early. As a child in Melbourne, my favourite teddy, Big Ted, was often in conflict with his friend, Little Ted. I did my best to help them “talk it out” so they could return to building cubby houses together. My skills may have developed since then, but my heart for helping others has remained unchanged.

The Path That Brought Me Here

Each step of my journey — from Spain to New York to Melbourne — has shaped the way I listen, care, and provide support today.

When I was in my early 20s, a last-minute call for help took me to Palma de Mallorca, Spain, where I cared for four adorable (and a little demanding) dogs while their owners were away. What began as a short trip soon became an eight-year adventure, including my working in New York and London as an expatriate manager in the HR department at Goldman Sachs. There, I supported families with the social and emotional realities of relocating across the world, deepening my understanding of change and transition.

When I returned to Melbourne, I launched Photo Helper to help families organise their photo collections and co-created the DIY Photo Organising Podcast, now the number one global podcast on the topic. It was through this work that I saw how often photos stirred grief, overwhelm, and tender memories — the beginning of my shift toward counselling.

From Photo Organising to Counselling

What began with photos opened the door to counselling, where I now support people in making sense of what those memories hold.

I realised some people needed more than practical organising support — they also needed space to process what surfaced. That’s when I returned to study and completed a Bachelor of Counselling.

Through Counselling Memories, I now bring both worlds together:

  • Experience of how photos can awaken tender memories and emotions.
  • Counselling that provides safety, compassion, and support at your pace.

This work is about creating a calm and caring space where you can feel supported, build confidence, and take steady steps forward — whether with your photos or with the emotions they bring.

How We’ll Work Together

Counselling is a gentle process of beginning, exploring, and integrating — always at your pace.

Begin

Start with What Matters Most

A gentle first session that focuses on what feels important, whether short-term support or ongoing care.

Explore

Work Safely, at Your Pace

Trauma-informed support to notice what arises and find calm, clarity, and space to go deeper if needed.

Integrate

Move Forward with Clarity

Reflect on what you’ve uncovered, honour what’s tender, and leave with a clearer path and new ways to care for yourself.

A Little About Me

Faith, friendship, fun, and nature ground me — values that shape how I walk alongside others with warmth and care.

Outside of counselling, my life is grounded by a deep sense of spiritual connection and the relationships that bring joy and meaning — time with friends, shared laughter, and lingering conversations. I find renewal in the beauty and calm of watching the sun rise, marvelling at nature, and reflecting on awe-inspiring moments, which I can always find within my day. Fun and humour are part of who I am too — they remind me, alongside faith and friendship, that life’s simple moments are often the ones that matter most. These same values shape the way I offer counselling: with warmth, care, and a faith-filled trust in the healing power of deep connection and understanding.

Committed to Professional Care

Your care is supported by professional standards and ethical practice.

I am a registered member of several leading counselling associations in Australia, which means my work is guided by strong ethical frameworks and ongoing professional development:

  • Australian Counselling Association (ACA)
  • Psychotherapy and Counselling Federation of Australia (PACFA)
  • Christian Counsellors Association of Australia (CCAA)

 

Being part of these associations ensures I stay accountable to professional codes of ethics, continue regular supervision and training, and provide counselling that meets recognised standards of safety and care.

A Gentle Place to Begin

We can start with a relaxed 15-minute Discovery Call to see if this support feels right for you.

No obligation — just a gentle first step to see if this feels right for you. Simply email me the time that suits you best, and I’ll confirm your free Discovery Call.

Offering care and understanding, one memory at a time.